Are you strategizing to use your data and analytics to achieve compliance and business success in senior care?
eCase by Health Metrics is the Australian market tested solution for providers to be successful in the elderly care industry.
Capturing quality data and generating real-world analytics to understand, control and grow your senior care business is no longer a “wish”, it is a requirement.
Customers, staff, management teams, board, regulator and government expect the best software system to be in place as an essential operating solution to be compliant and competitive.
eCase provides cutting-edge technology to help you manage the complexities of operating a senior care business.
Health Metrics solutions are designed with intelligent management features and feature advanced analytics for smarter decision making to drive compliance, quality, clinical and financial results.
We are continually developing and improving our solutions to stay up to date with government standards.
Our eCase software supports independent operators of retirement villages, home care and elderly care up to the integrated continuum of care providers.
123 Government reforms begin now
Over the next few years, residential care for the elderly (RAC) will change dramatically. While the full impact of the Royal Commission will radically reform the industry, other factors significantly affect the industry.
The 123 reforms accepted by the Royal Commission government are currently being implemented. Now is not the time to settle for how, for example, to effectively report 200 minutes of care to meet compliance requirements.
The key to successfully navigating this period of change will be entirely based on how vendors manage their data and information.
Consolidation and competition are now accelerating
The sector has consolidated by around 30% over the past ten years and will continue this trend. At the same time, the competition for every consumer increases and their needs and expectations continue to become more sophisticated.
The government-backed trend of staying home instead of moving into RAC until essential, will grow. Consumers enter RAC at higher acuity levels and stay shorter.
All of this means that the sector will become more of a subacute or stopgap offering, requiring extensive data management and reporting.
How does it all relate to analysis? Complexity, occupation and business prospects.
RAC is a very complex industry. Whether it is funding instruments, movements, legislation or quality standards, everything is complicated. And likely to become so more, not less.
And we can safely say that occupation is pivotal to the viability of any RAC business. Understanding the “front end” of your RAC business will be crucial. Not just from a CRM-based workflow perspective, but from an analytical perspective.
Who are you missing? What is your addressable market? Who is most likely to make the decision regarding the potential entry of their relative into your establishment?
Can you confidently answer these and other questions?
To even tackle these kinds of questions, you have to commit to being a “data-driven organization”. Once you’ve made that jump, everything else will have a chance to fall into place.
Ask yourself how many of our decisions (operational and otherwise) that you make on a daily basis are actually data driven?
The government intends to create a link between quality, governance, compliance, technology and data and financing.
The data landscape this will cover includes, but is not limited to, the accountability that surrounds 200 minutes per day, nutrition, incidents, polypharmacy, and specific pharmaceutical deployment.
For example, from July 1st 2022 (within eight months), residential care providers will be required to report and publish health care staff minutes for each facility on the MyAgedCare website, and providers will be required to report residents and their families to residents and their families. care provided.
The right software system can make reporting and compliance easier.
Quality data capture
Capturing quality data is fundamental. As a supplier, you either capture all data points or you don’t.
And if you aren’t, you won’t be able to scale and manage future demands for company information. This includes your ability to stay compliant.
Data and the generation of useful analytical information are essential to maximize care delivery and service outcomes.
Key tips for thriving in the future of senior care.
1. Understand the value of data
Not all C-level executives consider data value that they are collecting now. They don’t really intend to use this data to support their growth and compliance.
Providers need to understand how they can use smart analytics to optimize care and improve service delivery. It’s about understanding the “why” – the real goal of moving towards data with analytics.
2. Define the results
It is important to understand where to focus your efforts depending on your goals. It is important define the results and / or key performance indicators (KPI) of the company you want achieve, maintain or improve.
Results can be aligned with, but not limited to, the supplier’s workforce, compliance, quality, clinical or financial requirements. It is different for each business depending on the current state and the desired future state of the supplier.
3. Assess new data needs against your current capabilities.
There is a need for vendors to move to intelligent enterprise level software. Suppliers should identify the limitations of obsolete software platforms realize the vision of a world-class elderly care system.
4. Invest in a smart and proven solution: eCase
Support for health indicators more than 60,000 beds and growing across Australia and now New Zealand.
Providing end-to-end management for healthcare providers, eCase enables superior data capture, in real time, at the point of care.
At any time, Health Metrics can inform you of your facility’s monitoring in terms of compliance and adherence to quality standards.
With a smart solution like eCase, real-time information on key quality and performance indicators enables you to make relevant data-driven decisions.
eCase will ensure the sustainability of your business
Future-proof your business by choosing a technology partner deeply immersed in the changing data landscape for the Australian elderly care industry.
2021 is just the start of many of the changes needed for Australia to move towards a world-class elderly care system built on dignity and respect for all, underpinned by technology.
Request a demo
The first step in establishing an intelligent software ecosystem that will allow you to manage and control the future of your business is to understand what is possible today.
Contact us to book a demo and find out why other successful operators have chosen eCase as their software solution.
Just click HERE.